Pauliina Kuokka

Pauliina Kuokka currently serves as the Director of Customer Success at Valve, where responsibilities include executive sales leadership, strategic decision-making, and overseeing the sales team to achieve growth. Prior to this role, Pauliina was the Head of Events at Valve, leading a specialized business unit focused on B2B and public sector marketing services. Pauliina's extensive experience also includes positions as an Account Director at Factor Nova, where team leadership, key account management, and business strategy development were key focus areas, and Group Fitness Instructor roles at Fitness24Seven and the University of Helsinki. Earlier experience at TUI Nordic involved customer service, administrative duties, and recruitment efforts.