Bilyana Dutton Cmgr McMi Mbcs

Bilyana Dutton CMgr MCMI MBCS currently serves as the Global Business Optimisation Lead and Head of PMO at Valvoline Global Operations since March 2024. Previous roles include Director of EMEA People Operations Project Lead and Director of EMEA Onboarding Transformation at CBRE, where strategic CAPEX projects and an integrated onboarding solution were implemented. Earlier experience includes positions as Senior Lean Process Consultant at Robert Walters, Business Enhancement Project Manager at Middlesex University, and Global Service Delivery & Continual Service Improvement Manager at Ricoh Europe, where multiple global contracts were managed, and service improvement initiatives were designed. Bilyana also held the role of Global Sales Coordinator at InterContinental Hotels Group, managing substantial account portfolios. Educational qualifications comprise a PGDip, CMI Level 7 Diploma in Professional Consulting from the Chartered Management Institute and a degree from the University of Plovdiv "Paisii Hilendarski."