Valvoline
Shawn Small II is an experienced operations supervisor currently working at Valvoline Inc. since January 2024. Previously, Shawn held the position of call center supervisor at T-Mobile from October 2017 to October 2023, managing over 50 customer service representatives and overseeing the development of the Sprint Captel project. Additional experience includes serving as operations supervisor at Harte Hanks, where responsibilities involved analyzing call statistics and managing reporting, and as team lead at LogistiCare, focusing on customer service operations and performance evaluations. Shawn has also held various customer service and operational roles at companies such as Satellite Country, UPS, Longhorn Health Solutions, and Second Meta, LLC. An educational background includes a Master of Business Administration from Western Governors University and a Bachelor’s Degree in Business Administration from Texas A&M University-San Antonio.
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Valvoline
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Valvoline Inc. (NYSE: VVV) is a global leader in vehicle care powering the future of mobility through innovative services and products for vehicles with electric, hybrid and internal combustion powertrains. Established in 1866, the Company introduced the world's first branded motor oil and over the years developed strong brand recognition and customer satisfaction ratings across multiple service and product channels.