van Wagenen Financial Services
Fahou Soumahoro is a dedicated customer service professional with extensive experience in the industry. Currently serving as a Customer Service Representative I at van Wagenen Financial Services since March 2019, Fahou engages with customers, agents, and clients to address insurance-related inquiries and ensure accurate follow-up on outstanding issues. Prior experience includes a bilingual customer service role at CyraCom and a customer service representative position at Severn Trent Services, focusing on resolving customer concerns efficiently. Additionally, Fahou has experience as a cashier customer service at Lanier Parking, handling transactions and providing customer support. Fahou holds a Bachelor’s Degree in Business Administration and Management from Texas Southern University and an Associate’s Degree in General Studies from Houston Community College, along with ongoing studies in accounting.