Donnalyn Forbes

Donnalyn Forbes has extensive experience in customer service and booking administration, particularly at Vancouver Aquarium, where roles have included Group Sales Coordinator since August 2021 and Senior Booking Office Administrator from April 2002 to September 2020. After a brief stint as a Payment Services Officer with the Federal Government of Canada during a COVID-19-related closure, Donnalyn returned to the aquarium to focus on group visits from schools and organizations. Prior experience includes work as a Call Center Supervisor and receptionist at various animal hospitals, highlighting a versatile background in client interaction and service management. Donnalyn Forbes also holds an educational background from Carleton University.