Richa Gupta is an analytics leader currently driving strategic initiatives in Client Experience Strategy at Vanguard, leveraging advanced analytics and GenAI tools to enhance client engagement. Richa has previously held positions at Bank of America as Vice President, where extensive analyses informed branch performance and growth strategies, and at Capital One, focusing on risk assessments and compliance reporting. Richa started their career with an internship at Jaypee Group and has also contributed as an Operations Analyst at Visteon Climate Systems India Ltd. Richa holds a Master of Business Administration (MBA) from The University of Texas at Dallas and a Bachelor's degree in Electronics & Communication from Jaypee University of Information Technology.
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