Michael McGarry

Michael McGarry is an experienced IT professional with a strong background in service desk and desktop support management. Currently serving as the Service Desk and Desktop Support Manager at Vanquis Banking Group since April 2019, Michael oversees multiple independent Service Desk functions, managing a diverse team while providing support across several UK locations and an offshore workforce. Prior experience includes serving as Manager of Desktop Support at ICBC Standard Bank Plc, where Michael led a team supporting the enterprise desktop environment, and Technology Support Team Leader at BBC, where the introduction of ITIL methodologies was a key focus. Additional roles at Royal Bank of Scotland Group and NatWest Bank included managing technician teams and providing technical support for extensive customer bases. Michael holds a 2:1 degree in Computer Science from the University of Greenwich.