Akhona Mvimbi

Akhona Mvimbi is an E-Commerce Operations and Customer Service Manager currently at Vans, where they oversee e-commerce operations and enhance customer experiences through efficient workflows and empathetic support. Previously, they held similar managerial roles at Under Armour, and have gained extensive experience in the retail sector through positions at Cape Union Mart Group, including Buying Assistant and Merchandise Administrator. Akhona has a National Diploma in Retail Business Management from Cape Peninsula University of Technology and is pursuing further studies in Merchandising and Buying Operations at Cape Town College of Fashion Design. Their dedication to operational excellence and customer satisfaction drives their career in digital retail strategy.