Henrique Teles

Henrique Teles is an experienced customer service and operations professional with a strong background in developing and managing teams across various industries. Currently serving as a Customer Service Specialist at Vantage since December 2022, Henrique has previously held significant roles including Head of Customer Service at MultiBank Group, where responsibilities included establishing a 24/7 support team for the EMEA region. As Senior Account Executive at eXcentral, Henrique managed sales and customer retention while also engaging in market-making activities. Henrique’s extensive experience also includes leadership positions at Novabase, Interoute, Hewlett-Packard, IBM, and Xerox, focusing on service assurance, delivery, and customer relations management. Henrique holds a degree in Tourism from Escola de Hotelaria e Turismo do Estoril.