VaporVM
Roland Avorque has extensive experience in IT support and network operations, currently serving as a Network Operations Center Engineer at VaporVM since March 2023, where proactive customer support and performance reporting are key responsibilities. Prior roles include IT Client Remote Service Engineer at Quantum Storage South Asia, ensuring SLA adherence and transparent client communication, and IT System Engineer at the Ministry of Health and Prevention - UAE, achieving a 97% customer satisfaction rating. Previous positions span from Senior IT Service Engineer at Jumbo Electronics, where cross-department collaboration enhanced service quality, to earlier roles in support, administration, and project-based technical support since 1997. Roland holds a Bachelor of Science in Computer Science from Philippine Christian University and additional qualifications in Network Telecommunication Technology from AMA Computer Learning Center.