Baran Cennet is an experienced IT professional currently serving as a Field Tech Senior Associate and Senior IT Site Engineer at NTT DATA Services since May 2021, specializing in 2nd level support for Novelis Deutschland GmbH. Responsibilities include troubleshooting hardware and software issues for German and English-speaking users, user training for new software implementation, and support ticket management. Previous roles include 2nd Level IT Supporter at Stefanini Group, IT Field Service Technician at Allgeier Experts Services GmbH, and IT Technician at xplace GmbH, among others. Baran has a robust educational background with multiple certifications from Cisco Networking Academy and NTT DATA Learning & Certification Institute, including Cloud Architect and Certified Ethical Hacker.
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