Jenn Kim

Jenn Kim has extensive experience in customer advocacy and office of the CEO roles in various companies such as Varo Bank, SoFi, Zenbanx, and Samsung SDS. With a background in business management economics from the University of California, Santa Cruz, Jenn has demonstrated strong leadership in complaint management, operational process implementation, and product improvement. Notably, Jenn has successfully built and managed customer success teams, resolved inquiries with excellent performance ratings, and implemented new banking operations leveraging technology platforms. Overall, Jenn's career highlights a commitment to delivering exceptional customer service and driving operational efficiencies.