Kim F.

Senior Process Owner, Dispute Operations at Varo Bank

Kim F. has a varied work history, starting as a Customer Service Representative at Humana in 2011 and most recently transitioning to Varo Bank as a Senior Process Owner in Dispute Operations. Throughout the years, Kim has honed their skills in customer service, dispute resolution, trust and safety, and EDI processing. With experience in handling high volume cases, investigating and resolving disputes, and providing excellent customer care, Kim excels in ensuring positive outcomes for both customers and companies.

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Timeline

  • Senior Process Owner, Dispute Operations

    April, 2022 - present

  • Disputes Operations Analyst II

    April, 2021

  • Disputes Operations Analyst

    May, 2020