Tasha Horn

Tasha Horn is an accomplished Customer Service Enablement Manager at Varo Bank, leading the operational rollout of Zelle and significantly improving customer satisfaction and revenue. Tasha has a proven track record of enhancing productivity and retention through strategic mentorship and process innovations across various roles in customer service management at Wells Fargo, Exeter Finance, Wayfair, Pacific Dental Services, Target, and Capital Group. With a Bachelor of Arts in Industrial and Organizational Psychology from San Diego State University, Tasha has demonstrated expertise in driving performance improvements, implementing effective training programs, and fostering high employee engagement in diverse environments.