Ilka Martens

Ilka Martens has extensive experience in customer service and support, highlighted by the current role as a Customer Service Adviseur at VASCO Benelux since November 2023. Prior to this, Ilka worked at Polartec Europe LLC / Milliken for nearly a decade, handling customer queries, order processing in the SAP system, and managing logistics and after-sales support. Ilka also held positions as a Retail Coordinator at Value Retail, focusing on luxury brand initiatives, and as a Customer Service Representative at Daimler Benz, coordinating customer assistance and emergency support across Europe. Earlier roles include serving as a Flight Attendant with Aero Lloyd, providing customer care and overseeing in-flight services, and managing real estate at Immokontakt Illig.