Saber Kasbaoui

Saber Kasbaoui is an experienced professional in digital customer experience and solutions delivery, currently serving as the Head of Digital Customer Experience at VASS since November 2020, where responsibilities include sales acceleration across EMEA and Americas, developing go-to-market strategies, and creating presales materials. Previously, Saber held the position of Digital Experience Manager at VASS, managing a team of over 200 specialists in delivering complex digital projects. Prior experience includes roles as a Digital Solutions Account Manager at Indra, focusing on the airline and travel sectors, and as a Digital Platforms Architect and Project Manager at VASS and Suop Mobile, respectively. Saber began a career in consulting with ALP Management Solutions, enhancing service delivery in NOC/Service Desk operations. Academic qualifications include a Bachelor of Business Administration with a focus in Computer Science and Business Administration from Universidad Complutense de Madrid, a Technical Engineer Degree from Universidad Politécnica de Madrid, and early engineering studies at IPEIT in Tunisia.