Justin Walther serves as the Manager of Customer Success at VAST Data since March 2023. With a robust background in customer support and engineering management, Justin was previously the Head of Customer Support at Productiv, where a support organization was established that achieved a 95% customer satisfaction rate and 300% year-over-year growth. Prior to that, Justin held several key roles at Nutanix, including Systems Engineering Manager and Director of Support, where significant improvements in customer satisfaction and team performance were achieved. Earlier experience includes managerial positions at Cisco Systems and technical roles at IBM and North Carolina State University. Justin holds a BS in Comprehensive Science Education from Kent State University and has a diverse technical background spanning various technologies and solutions.
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