Marissa M Richards

Marissa M Richards is a seasoned professional with extensive experience in customer support and technical assistance across various industries. Currently a Billing System Analyst-Payer Mapping at VaxCare since April 2022, Marissa excels in providing bilingual (Spanish/English) customer support through multiple electronic channels. Prior to this role, Marissa worked at Oracle from February 2015 to April 2022, where duties included delivering technical support as a Customer Support Admin A4 and as a Customer Service Engineer for ARSPOS software. Marissa's earlier experience includes a position as Sr Specialist I at Chase from January 2012 to January 2015, managing inquiries regarding the bank's products and services. Marissa holds a Master of Business Administration (MBA) in Marketing from Grand Canyon University and a Bachelor's Degree in Fine Arts/Studio Arts from the University of Puerto Rico, Río Piedras.