John Beltrane

John Beltrane is a seasoned customer success professional with extensive experience in managing enterprise clients and driving retention metrics. Currently serving as Senior Manager of Customer Success at Vbrick since September 2020, John has previously held roles at ExecVision and iContact, consistently demonstrating strong leadership in client implementation, onboarding, and strategic alignment with customer goals. With a successful track record in improving NPS scores, achieving retention targets, and developing marketing automation strategies, John has effectively managed multi-million dollar portfolios while fostering collaboration across sales and support teams. John's academic background includes a Bachelor of Science in Kinesiology from James Madison University.