FJ

Frank H Holmes Jr

Lead Analytics & Optimization Analyst at vCom Solutions

Frank H Holmes Jr has over 15 years of experience in customer success and analytics, currently serving as the Lead Analytics & Optimization Analyst and Lead Customer Success Manager at vCom Solutions since May 2014. Prior to this, Frank held positions at Bluefish Wireless from November 2007 to December 2013, where responsibilities included managing daily operations for major accounts such as Intel and Ford Motor Company, as well as serving as an Account Specialist for high-profile clients like IBM. Frank's career began at First Internet Bank of Indiana, where duties included handling customer support and network administration. Notable accomplishments include the creation and management of a Buyback program for a significant client during a large-scale migration project at Bluefish Wireless. Frank graduated from North Central High School.

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Timeline

  • Lead Analytics & Optimization Analyst

    August, 2023 - present

  • Lead Customer Success Manager

    October, 2017

  • Customer Success Mgr

    May, 2014