Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies.  

Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels.  

At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best.  

Diving further, VCosmos is built at the vortex of rapidly growing cloud technology market and rising Gen-Z talent. In a nutshell, we extend Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), Software as a Service (SaaS) including AI, WFA, RPA, etc., and Talent as a Service (TaaS) as key engagement constructs to enable our client’s dynamic growth plans, keeping highest benchmarks of agility, performance, and optimized cost savings at its core. 

Our Mission  

Partner with Businesses of Future and help them create sustainable competitive advantage through our Techno-Human Solutions.   

 Our Vision  

To be the torchbearer of “Future of work” in our industry by leveraging our core strengths of ”Passion for People” & “Challenging the status Quo” 

Call Center

Outsourcing

VCOSMOS

Amandeep Singh Arora

Sanjeev Dogra

Bhawna Gurnani

Mukesh Verma

Abhinav Jaret

Kashish Kothari

Ashish Gola

Yash Chouhan

Sudarshan Kumar

Shivam Aggarwal

Rahul Bawa

Ashfaq Ali

Aditi Mathur

Aditi Goswami

Ruchi Sharma

Abhinav Sharma

Shubhendu Bose

Amiteshwar Singh

Harish Nayak

Gagan Arora

Vikas Arora

Santosh Das

Reeta Bhandari

Nishant Yadav

Harish Juneja

Anoop Gupta

The Strategy and Initiatives Team at VCosmos focuses on developing and executing strategic plans that drive business growth and competitive advantage. They identify market opportunities, forge strategic partnerships, and oversee projects that align with the company's mission to deliver techno-human solutions. This team collaborates across departments to ensure the integration of advanced technologies such as AI and RPA, and fosters innovative practices to support VCosmos' position as a leader in customer experience and business process outsourcing.

Strategy and Initiatives Team

Leadership Team

Operations Team

Strategy and Initiatives Team

About

Team members

Other teams at VCOSMOS

Leadership Team

Operations Team