Aurea Lucena

Técnica Service Desk at Vectra

Aurea Lucena is an experienced professional in the field of telecommunications and social media management. Currently employed at VECTRA Consultoria e Serviços as a Técnica Service Desk since December 2021, Aurea handles incident registration and network monitoring support. Previous roles include Social Media Manager at LUCENA-Gestão e Assessoria em Mídias Sociais, where Aurea focused on building client relationships and producing valuable content. Additional experience includes a management internship at Universidade Federal de Pernambuco, business management in the electrical sector at Poli Júnior Engenharia, and various positions in customer service and telemarketing. Aurea holds a degree in Electrical Engineering with a focus on Telecommunications from Universidade de Pernambuco and a Technical degree in Electronics from SENAI/SC.

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