Michelle K. is an accomplished professional with extensive experience in customer engagement, advocacy, and strategic operations across various technology companies. Currently serving as an Advisor at Veer, Inc. and SVP of Strategy & Operations at Sounding Board, Inc., Michelle previously held senior roles at ServiceNow, SAP, SuccessFactors, Workday, UpMo, and Adobe Systems. Notable achievements include building customer advocacy functions, leading customer insight initiatives, and driving significant growth in enterprise software revenue through effective marketing and program management. Michelle holds an MBA in Sustainable Enterprise from Dominican University of California and a BA in International Relations from the University of California, Davis, along with a coaching certificate from Erickson Coaching International.