Dustin Smith, MBA, is a detail-oriented professional with over a decade of experience in global program management across various industries, including SaaS and life sciences. Currently serving as a Senior Professional Services Consultant and Global Program Manager at Veeva Systems since 2022, they lead cross-functional teams on large-scale projects while ensuring high levels of customer satisfaction. Dustin has previously held leadership roles, improving team efficiency and enhancing customer support operations. They hold master's degrees in Business Administration and Network Communications Management, alongside a bachelor's degree in Psychology from The Ohio State University.
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