Santiago Zapata

Santiago Zapata is a seasoned professional with extensive experience in client delivery and data analysis, currently serving as a Client Delivery Analyst III at Velera since July 2025. Prior to this role, Santiago held the position of Implementation Analyst II at Fiserv from November 2022 to July 2025, where responsibilities included leading credit card-related projects, conducting client meetings, translating software needs, and supporting clients during testing phases. Earlier career experiences include working as a Soccer Coach for the New York Red Bulls, a Sales Representative at Comparion Insurance Agency, and a Relationship Banker at Wells Fargo. Santiago holds a Bachelor of Arts in Biblical Studies from The Master's University and a high school diploma in Information Technology Computer Science from Passaic County Technical Institute.