Velvet Consulting
Nathalie SERVIER is the Chief People Officer at Velvet Consulting and the Co-Founder of Convictions R-HEC, an HEC Alumni Think tank focused on business HR matters. Nathalie has vast experience in talent assessment, HR development, employer branding, talent management, education, management development, change management, HR communication, and human risks prevention. With a background in various industries, Nathalie has a strong focus on organizational and management projects, strategic planning, and leadership development. Nathalie holds a Master's degree in Business Administration and Management, along with certificates in HR strategic management and advanced coaching.
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Velvet Consulting
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Velvet Consulting is the leading consulting firm in assisting organizations in their customer orientation. Since 2004, thanks to our 250 Marketing enthusiasts people, we accelerate business performance by building a fullest and effective customer experience. Our global approach and the complementarity of our expertise, support the customer-centric, data and digital transformation of companies. From strategic orientations to operational and technological implementation. We joined the WPP Group and Wunderman Thompson Network in July 2020 to enrich our marketing transformation expertise, with the multichannel excellence of the worldwide communication leader. We propose Agile interventions adapted to each context and sectoral issue through an innovative and integrated approach: HCX ™, for Hyper Customer eXperience. Our vocation: Generate value at all steps of customer experience. Our obsession: Results, nothing but results. Our commitment has been driven by 3 values: excellence, innovation, enthousiasm.