Celenne Nunez currently serves as Customer Service Manager at VRM Lending LLC since January 2021, where duties include overseeing customer service operations for both VRM Lending LLC and VRM Mortgage Services, Inc. Prior to this role, Celenne held the position of Customer Service Manager at VRM Mortgage Services since March 2011, managing a diverse team and implementing metrics that enhanced productivity and response times. Additionally, Celenne has experience as a Senior Vendor Analyst in Vendor Management, focusing on third-party relationships, analytics, and contract negotiations. Celenne holds a Bachelor of Science in Commerce with a major in Finance and a minor in Spanish from Santa Clara University, completed in 2010, and attended Ursuline Academy of Dallas from 2002 to 2006.
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