VendorPanel
Luz Elena Miranda Rebolledo possesses extensive experience in customer support and operational coordination across various sectors. Currently serving as a Senior Customer Support Specialist at VendorPanel, Luz Elena excels in providing swift and efficient responses to user inquiries and escalates platform issues as necessary. Previous roles include Product Owner at Boomerang Center, where responsibilities involved product coordination and monitoring in CRM software and contact center services, as well as leadership positions in contact center operations at Inversiones Ballesteros Leon SAS and Comultigas. Luz Elena's early career included sales coordination and statistical management at Mr. Chuzz. Additionally, Luz Elena contributes as a volunteer at Empower Australia, assisting the community through the Food Relief Centre. Educational qualifications include degrees in Tourist Business Management and Tourism Management from Universidad del Atlántico.
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VendorPanel
VendorPanel operates a market-leading platform for management of strategic and operational procurement in North America and Asia Pacific. By integrating access to a range of sourcing options and driving best practice in managing decentralised spend, it helps clients optimise value, manage risk, and support their business objectives in areas including local supplier engagement and social procurement. Our web and mobile platform is trusted by thousands of organisations to manage billions of dollars in procurement spend each year, across a wide range of categories. Clients include household names from the corporate world, local government, and state government departments and agencies. In the US, our CompareCoOps solution is revolutionising how cities, counties and other public agencies procure products and services though the cooperative contracting system. By digitally transforming well-established but inefficient processes, we are helping agencies engage with suppliers more easily and transparently, helping suppliers win more public business, and helping cooperatives increase the value of spend through their contracts. VendorPanel has been named one of the Top 20 Westpac Businesses of Tomorrow, and has been awarded for Most Innovative Use of Technology by the Chartered Institute of Procurement and Supply.