Simon Joseph Pedra

Simon Joseph Pedra has an extensive work experience spanning over several roles and companies. Simon Joseph has worked as the Head Service Delivery & Group Applications Manager at Ventient Energy since 2022, overseeing network projects and managing the MSP contract for IT support. Prior to that, they served as the Regional Service Delivery Manager at NHS from 2018 to 2022, leading the development and deployment of IT solutions and services. Simon Joseph also worked as an IT Service Delivery Consultant at Capita in the public sector nuclear industry, where they established service operations and improved ITIL processes. Simon's previous roles include Head of Service at Trinity Mirror plc, Lead Outsource Delivery Manager at Centrica, Client Delivery Manager/Project Manager at IPsoft, Service Delivery/Supplier Manager at Getronics, and Service Delivery Manager/Project Manager at Barclays Digital Banking Web & Mobile. Before these roles, they were the Head of Service Delivery at Carphone WareHouse and a Service Delivery Manager at Cable & Wireless. Simon has consistently demonstrated strong leadership skills, strategic thinking, and a track record of successful project management and service improvement.

Simon Joseph Pedra completed their undergraduate education from 1982 to 1985 at Ravensbourne University London, where they earned a 2.1 degree in Computer/Business Studies.

In terms of additional certifications, Simon obtained various certifications from different institutions. In 2023, they received certifications from Cybrary, including CompTIA CASP+ (CAS-004), AZ-900 Microsoft Azure Fundamentals, Executive Vulnerability Management, Privileged Access Management, Agile Project Management, Certified Information Security Manager (CISM), CompTIA Project+ (PK0-004), and Introduction to IT & Cybersecurity.

Furthermore, in 2015, they obtained a certification in Supplier Management from BCS, The Chartered Institute for IT. There is also a mention of ITIL Service Management, although the specific institution and timeframe are not provided.