Dustin Reed has a diverse work experience spanning several companies. Dustin started their career at Ventrata in 2017, where they held the position of Client Services and Operations for North America.
Before that, Dustin worked at Asurion from 2013 to 2017, where they held multiple roles. Dustin'sfirst role at Asurion was as a Mobile Support specialist, providing frontline tech support for the largest telecommunications carriers in the United States. Dustin then moved on to become a Subject Matter Expert, where they were responsible for IT support and resolution, UAT testing, implementation of new systems, and training and mentoring new hires. Dustin also played a role in business development, creating content for potential clients, performing demos, and hosting international clients.
Overall, Dustin has a strong background in client services, IT support, operations management, and business intelligence. Dustin is experienced in troubleshooting, mentoring, coaching, and providing excellent customer service.
Dustin Reed attended Mississippi State University from 2007 to 2009, where they studied Business Administration and Management, General. Dustin then transferred to Middle Tennessee State University (MTSU) from 2010 to 2012, pursuing a similar field of study. No specific degree was mentioned for either institution.
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