Clare Fisher

Clare Fisher is an accomplished operations leader with extensive experience in managing customer service and contact center operations across various industries. Currently serving as Head of Operations at Ventrica since June 2023, Clare previously held the position of Head of Operations - Retail at Woven. With a strong background at Papa John's (GB) Ltd, Clare excelled as Operational Excellence Manager and Customer Experience & Insight Manager. Additional experience includes roles as Operations Manager at Concentrix and Customer Service Manager at Volkswagen Financial Services and Bupa, where Clare drove continuous improvement initiatives and managed large teams. Notable achievements include developing sales strategies, establishing training programs, and implementing systems that enhance customer satisfaction and operational efficiency.