Alzadia Gray

Alzadia Gray has a diverse work experience in customer service and management roles. Alzadia started their career at PRC, LLC in 1998 as a Supervisor, where they managed a team of 25 to 30 agents and ensured customer service targets were met. Alzadia also handled payroll requirements and tracked attendance for the team. In 2001, they joined Alzadia Gray and worked as a Team Manager, overseeing the day-to-day activities of 15-20 customer service agents. Alzadia trained and coached the staff to improve customer satisfaction. In 2005, they joined British Airways as a Business Manager and later became the Managing Director/Business Manager, leading a team of managers and customer service agents. Alzadia implemented employee engagement initiatives, such as the Employee Activity Committee program, which increased employee satisfaction by 10%. Since 2017, they have been working at VENUS Fashion Inc. In their current role as a Human Resources Generalist, they manage various HR tasks and responsibilities. Alzadia previously held positions as a Benefits Specialist and Customer Service Supervisor.

Alzadia Gray attended Ashford University from 2019 to 2021, where they pursued studies in Business Administration and Management, General. Prior to that, they earned a Bachelor of Science degree in Business Management from the University of Phoenix, attending from 2012 to 2016. Alzadia obtained their high school education at Wolfson High School, where they received a Diploma, although the specific years of attendance are not provided.