Deniz C.

Customer Care Excellence Manager at Veo

Deniz C. currently serves as Customer Care Excellence Manager at Veo Technologies since July 2024. Prior to this role, Deniz held the position of CX Learning & Content Manager at Jimdo from September 2021 to July 2024, where responsibilities included managing strategic operations and restructuring training processes for new hires. Deniz's experience also encompasses leadership roles such as Teamlead at both Jimdo and Netflix, effectively managing teams, implementing new support processes, and achieving significant performance improvements. Earlier career roles include operations management at Teleperformance and Moranti Services A/S, where Deniz coordinated training and improved service levels, as well as retail management at Elgiganten A/S, focusing on customer satisfaction and sales training. Deniz holds an Associate's degree in Retail Management from Aarhus Business College.

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