VRC Investigations
Darren Kless has a diverse work experience spanning over several companies. Darren started their professional career in 2012 at Highmark Inc., where they served as a Sr. IT Infrastructure Technician. In this role, they were responsible for monitoring, operating, maintaining, troubleshooting, installing, and configuring IT infrastructure equipment. Darren also provided customer service, website assistance, and troubleshooting support for the Highmark VPN. Additionally, they handled back-ups and resolved hardware and software-related issues.
In 2014, Darren joined Kemper as a Liability Claims Representative. Here, they worked on managing liability claims for the company. Darren stayed with Kemper until 2016.
Following this, Darren joined Farmers Insurance in 2016 as a Field Claims Representative. In this role, they primarily dealt with field claims for the insurance company. Darren held this position until 2018.
After working at Farmers Insurance, Darren moved to VRC Investigations in 2018. Darren initially served as an SIU Investigator, and later transitioned to the position of Major Claims Investigator in 2019. In 2020, they were promoted to the role of Regional Manager, overseeing a team of 8 SIU investigators. Their responsibilities included managing the team, liaising with funding source representatives, making service and scope of need recommendations, handling invoicing, and overseeing report edits, timelines, and submissions. As of 2023, Darren holds the position of Director of Customer Success at VRC Investigations.
Darren Kless completed their bachelor's degree in History from Shippensburg University of Pennsylvania in 2007.
This person is not in any offices
VRC Investigations
1 followers
VRC Investigations is the leading national provider of investigative and insurance fraud solutions in the U.S. Since our founding in 1995, we have worked hard to grow our operation into a team of hundreds of directly employed licensed investigators in the field and many more dedicated staff supporting all areas of the company from offices around the country. But what matters most about us is what we do for you. Data-driven and focused on delivering results. VRC is the single-source solution for your insurance program’s investigative, SIU and regulatory compliance needs. Uncovering the truth is essential to protecting your organization and the people who make it great. In an industry overloaded with claims, the right partner can save you valuable time, streamline operations and minimize risk exposure. Partner with the experts. Uncover the facts. Empower yourself with the knowledge and confidence that comes from having the right insurance defense investigation team watching your back. We are truth seekers. In everything we do, we choose integrity, strive for excellence, and pursue our passion for uncovering the facts.