Carinna McMillan

Carinna McMillan has a strong background in customer service and operations management. Carinna is currently working as the Head of Customer Care at Verastar since February 2020. Prior to this, they served as the Head of Customer Experience at Capita Customer Management from January 2014 to November 2019. In this role, they led teams to deliver world-class customer experience for the Capita O2 Partnership. Carinna also has experience working at Telefónica UK, where they held the positions of Senior Operations Manager for Connect World/O2 Voice Guru's from November 2009 to January 2014, and Customer Services Manager from October 2005 to November 2009. Lastly, they worked at T-Mobile as a Customer Service Operations Manager from 2000 to 2005.

Carinna McMillan attended Kings Park Secondary in Glasgow, but no specific information regarding their degree or field of study is available.