Lourdes MacHado Chong

Lourdes Machado Chong has extensive experience in quality assurance and compliance, currently serving as Director at Veridiam since October 2016, after a progression from Senior Quality Assurance Manager to Quality Engineering Manager and Senior Quality Engineer. Prior to Veridiam, Lourdes worked at Autoliv from January 2011 to September 2016 as Customer Quality Supervisor and QMS Coordinator, ensuring customer satisfaction through effective team management and reporting. Lourdes also served as Quality Engineer/QMS Coordinator at Berry Plastics from September 2007 to December 2010, focusing on complaint coordination and root cause analysis, and as R&D Engineer from January 2005 to January 2007, analyzing raw materials and overseeing production line experimentation. Lourdes holds a degree in Industrial Chemistry with a focus on Quality from Universidad Autonoma de Baja California and completed a course in French at Université du Québec à Trois-Rivières in 2007.