Aira Mataac

Aira Mataac is a seasoned professional in incident, problem, and change management with extensive experience gained at Verifone since May 2017. Currently serving as Major Incident Manager and Problem and Change Manager, Aira leads incident and problem management efforts, emphasizing risk assessment and operational risk analysis. Responsibilities include managing change management activities and enforcing policies across technology functions. Aira’s career includes prior roles such as Shift Leader in IT Operations at Verifone, Technical Help Desk Supervisor at Atos, and Technical Help Desk Team Lead at Xerox Business Services. Aira holds a Bachelor's Degree in Electronics and Communications and an Associate's Degree in Computer Technology.