David A. MacDonald

Customer Success - Support Account Manager at Verint

David A. MacDonald has over a decade of experience in customer success and account management roles, currently serving as a Support Account Manager at Verint since November 2017. Previously, David held the position of Client Account Executive at Nuance Communications from March 2012 to October 2017, where responsibilities included enhancing customer satisfaction and retaining client relationships. Earlier career achievements include serving as the Director of Demand Generation at Saince Inc from April 2009 to March 2012, where David managed lead generation strategies to drive revenue growth and brand awareness, and as Demand Generation Manager at McKesson Health IT from November 2006 to October 2008. David's educational background includes studies at Reinhardt University and Kennesaw State University.

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