David Moody

David Moody is a seasoned professional with over 30 years of experience in leveraging technology for public benefit, currently serving as VP & GM of Citizen Engagement & Case Management at Verint since September 2014. Moody specializes in optimizing customer and citizen engagement, focusing on digital transformation within government sectors. Prior roles include Head of Worldwide Product Strategy and VP Solutions at KANA Software, and founding CTO at Lagan, where a strong blend of technical and business acumen was developed. With a foundational background in software engineering, Moody contributes extensive expertise to government and public sector strategies aimed at enhancing service delivery through innovative solutions. Educational credentials include a 2:1 degree in Computer Science from Queen's University Belfast.