Kay Planstedt

Operations Director, EMEA at Verint

Kay Planstedt is an experienced Operations Director for EMEA at Verint since July 2022, previously serving as PSG Program Manager at TIBCO from May 2021 to June 2022. With a long-standing career at Aspect Software from December 2005 to May 2021, Kay held titles including Senior Solutions Consultant and Senior Manager of Consulting Services, leading Mainland European Consulting Services and software development teams. Earlier roles include Senior Project Manager at Aspect Communications GmbH, focusing on contact center implementation and software projects across Europe, Project Manager at Vodafone Passo, specializing in contact center technology and software development, and Software Consultant at IKOSS VAN GmbH. Kay holds a Dipl.-Ing. in Electrical Engineering from RWTH Aachen University, earned between 1985 and 1992.

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Verint

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Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.