Ken Carlo has over 25 years of experience in the technology and software industry, specializing in sales engineering and solutions management. Currently serving as the Director of Global Channels and Alliances at Verint since February 2010, Ken previously held positions such as Sales Engineer at inContact.com, Director of Solution Engineering at Knowlagent Inc., and Manager of Solutions Engineering at Nice Systems. Early career roles include Presales Manager at Witness Systems and Software Engineer at The Learning Company. Ken Carlo holds a BS in Public Communications from Syracuse University and completed high school at Roselle Catholic.