Patrick Ong is an experienced technology leader specializing in presales and solutions consulting within the ASEAN and APAC regions. Currently serving as Head of Presales at Verint since March 2023, Patrick oversees a team of Solution Consultants and Solution Architects. Previously, Patrick held key positions at Talkdesk, Genesys, Solveso Interactive, Radiance Communications, Cyber Village, and Adroit Innovations, demonstrating a strong track record in leading teams, winning new business, and developing customer-centric solutions. Patrick holds a BEng (Honors 1st Class) in Electronics and Computer Engineering from the University of Birmingham, alongside various certifications in design thinking and customer success.
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