Paulo Barrett is currently the VP of Professional Services at Verint, where they lead the Conversational AI practice with a focus on self-service automation. Before joining Verint in 2022, Paulo served as the Chief Operating Officer at Speakeasy AI and held various leadership roles at Creative Virtual, including Chief Operating Officer and Manager of Implementation Services. They have a strong educational background, holding a Master's Degree in Literature from Royal Holloway, University of London, and Bachelor's Degrees in English Literature and French Language and Literature from Kingston University and the University of Missouri-Kansas City, respectively.
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