Philip Ives has been a key figure in the field of customer support and technical enablement at Verint Systems since 2001, currently serving as Vice President of Global Customer Support and Technical Enablement. In addition to this role, Philip also holds the position of Vice President of Global OEM Support and Technical Enablement at Verint. Prior to these positions, Philip worked as Director of US Support at Witness Systems from September 2001 until April 2008, contributing significant expertise to the organization during that time.