Horacio Pérez is a proactive and innovative professional currently serving as the Customer Relations and Operations Director at Verisure since 2016. Their career began in customer service, where Horacio developed a passion for assisting others through various roles, including Project Manager and Department Manager. Previously, Horacio was a Customer Experience Manager at Securitas Direct España from 2014 to 2016 and managed the Innovation & Tools Monitoring Station Project from 2008 to 2014. They hold a Master's degree in Customer Experience and aLicenciado en Derecho from Universidad APEC, along with a specialized course in Project Management from ESIC Madrid.
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