Michael Keil Truesen

Michael Keil Truesen has extensive experience in customer relations and service, currently serving as the Head of Customer Relations at Verisure since October 2018. Responsibilities include managing customer service teams, social media agents, and quality assurance. Previous roles at Verisure include Interim Operations Director and Head of Retention & Customer Service. Michael's prior experience includes leadership positions at 3 Danmark, Sitel, and TDC, focusing on customer retention, team development, and sales coaching. Education includes courses in leadership and coaching from Talenthuset and People and Performance.