Danielle Raschke

Verityx is working to make CS strategy more accessible for early-stage startups—helping founders drive retention & growth without a full CS team. Too many startups over-invest in acquisition while churn quietly kills momentum. We are also exploring VC partnerships to support portfolio companies in scaling smarter. Why We're Different: Most startups spend 12-18 months building their CS program through trial and error. We help you skip that learning curve with proven strategies that drive growth from day one. Think of us as your complete CS department, combining strategic guidance with hands-on execution. Our Approach: • Strategic Planning: Build robust CS foundations from day one • Hands-on Execution: We don't just advise—we implement • Data-Driven Insights: Make informed decisions that drive growth • Scalable Solutions: Grow confidently without the overhead Who We Serve: Early-stage B2B SaaS companies and service businesses from pre-seed through profitability stages. Our solutions are perfect for companies ready to prioritize customer retention and expansion revenue. Our Services: • Process Audit for Automation & Optimization • Strategic Success Planning • Customer Journey Optimization • Revenue Retention Programs • Growth-Focused Analytics • Client facing Value Metrics • CS Team Development • CSAT & NPS Programs The Impact: • Skip months of trial and error • Reduce customer churn • Increase expansion revenue • Build sustainable growth • Scale confidently Partner with us to transform your customer success strategy and drive sustainable growth from day one.