Charles Swan

Charles (Chuck) Swan is a seasoned product and experience manager with extensive expertise in enhancing user engagement and optimizing digital platforms. Currently serving as Lead Experience Manager at Verizon since April 2024, Chuck previously played a pivotal role at Boom Entertainment from September 2021 to May 2024, leading initiatives that significantly improved user conversion and retention for clients such as NBC Sports and Tim Hortons. Chuck's earlier experience includes successful product management at The Topps Company, where notable achievements included boosting digital collectible sales and implementing innovative ad monetization strategies. With a Bachelor of Science degree in Public Relations, Advertising, and Applied Communication from Illinois State University, Chuck has consistently demonstrated strong leadership and collaboration skills across various teams and projects.