Jessica Perlaky

Jessica Perlaky currently serves as Senior Manager Operations Support at Verizon, overseeing a team that enhances field execution for the Consumer Group’s Fios Sales and Service team. Prior to this role, Jessica was a Senior Analyst in Operations Support at Verizon Business, where support was provided to various teams within the Mass Market Wireline sector. With a rich background at BNY Mellon Wealth Management, Jessica held multiple positions, including Vice President and Regional Service & Online Support Manager, demonstrating strong leadership and extensive customer service experience across the wealth management sector. Earlier in the career, Jessica worked at PNC in various roles, such as Financial Sales Consultant and Bank Teller, and began the professional journey as a Global Service Intern at Wabtec Global Services. Jessica is an alumnus of Duquesne University.