Matthew Serrano is a seasoned professional with extensive experience in customer experience, sales, and global operations. They have successfully led initiatives at Verizon, achieving exceptional sales performance and operational efficiencies, while also overseeing training and development programs to enhance team skills. Prior to Verizon, Matthew was a Realtor at Berkshire Hathaway HomeServices, consistently surpassing sales targets and building strong client relationships. They are currently pursuing academic degrees in Advertising and Commercial and Advertising Art at Mercer County Community College, alongside a completed degree in Organizational Leadership from Peirce College.
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